Can I just say… Wow. Thank you so much. I called the store, a little desperate as I’d ordered a Segway from another online shop that didn’t inform me it was out of stock, yet still took my money!! I then called swegway-pro, I was told I could order and get a Segway delivered next day. By 8:30am the next morning it was here. Less than 24 hours after calling! Now that is what I call good service. Absolutely thrilled. Thank you so much from one very relieved mum of a birthday boy. The swegway itself is fab. No one walks through my house anymore. We all hover! Fab.