I looked into buying a Segway for my 9 year old daughter but didn’t know what to go for and having read the news previous years on batteries etc I was unsure who to go to . I contacted Segway Pro whom answered our queries first on the on line chat , extremely helpful and advised us to buy on line but I was still unsure if my daughter would like it and I wanted to see what I was buying . We arrived in Leeds, over an hour journey for us . I can’t remember the mans name but he was so helpful and advised me on all my concerns and queries . My daughter has been using her Segway daily sometimes a far distance and loves it , the led lights and Bluetooth is fantastic. I waited a while to give a review as to see if all was ok and everything is perfect and many of my friends have bought off the company through our recommendation . Pleased with the service . They say they have fantastic after service which I have not used yet but I feel confident in the company to send it back for any repairs it may need within the year. Thank you Segway pro!